Frequently Asked Questions
Frequently Asked Questions about Clinical Hero and the Ambassador Network
What is Clinical Hero?
Clinical Hero is a healthcare engagement platform that helps connect individuals with trusted healthcare, wellness, research, educational, and community opportunities. Through our programs and partnerships, we help organizations engage with people who are interested in improving health outcomes and advancing healthcare innovation.
Does Clinical Hero conduct clinical trials?
No. Clinical Hero does not conduct, sponsor, or administer clinical trials. We help connect individuals with opportunities offered by third-party research organizations, healthcare providers, wellness companies, educational organizations, and other partners.
Who can join the Clinical Hero community?
Anyone who is interested in healthcare, wellness, research, education, or community engagement opportunities may join. Specific programs and opportunities may have additional eligibility requirements.
Clinical Hero Ambassador Network™
What is the Clinical Hero Ambassador Network™?
The Clinical Hero Ambassador Network™ is a community of individuals who help connect people with trusted healthcare, wellness, research, educational, and community opportunities.
Ambassadors receive access to opportunities, educational resources, referral tools, and other benefits designed to help them make a positive impact within their communities.
Why should I become an Ambassador?
As a Clinical Hero Ambassador™, you may:
- Access exclusive healthcare and wellness opportunities
- Learn about research and innovation initiatives
- Participate in product testing and feedback programs
- Receive educational resources and training
- Access referral and engagement tools
- Earn compensation or rewards through qualifying programs
Do Ambassadors get paid?
Many opportunities available through the Network may offer compensation, rewards, discounts, gift cards, referral incentives, or other benefits.
Compensation varies by partner, program, and participation requirements. Specific details are always provided before participation.
Is there a cost to join?
There is no cost to join the Clinical Hero Ambassador Network™.
Do I need healthcare experience?
No. Most Ambassadors are simply individuals who are interested in health, wellness, research, or helping others discover opportunities that may benefit them.
How do I become an Ambassador?
Simply complete the Ambassador registration process. Once approved, you’ll gain access to available Offers to promote.
What kinds of opportunities are available?
Our Ambassadors may receive compensation for helping to promote:
- Clinical research studies
- Healthy volunteer studies
- Product testing programs
- Healthcare surveys
- Educational programs
- Wellness initiatives
- Digital health programs
- Partner referral opportunities
- Community engagement projects
Can I choose which Offers to participate in?
Yes. Participation is always voluntary. You decide which opportunities are relevant to you and your interests.
How often are new Offers added?
New opportunities may be added throughout the year as Clinical Hero expands its network of research, healthcare, wellness, and commercial partners.
Clinical Hero Insights™
What is Clinical Hero Insights™?
Clinical Hero Insights™ helps organizations gather feedback, opinions, and perspectives from engaged healthcare consumers and community members. Insights activities may include surveys, focus groups, interviews, and other feedback opportunities.
Can I participate in Clinical Hero Insights™ programs?
Yes. Qualified community members and Ambassadors may be invited to participate in various research and feedback initiatives.
Clinical Hero Validation Network™
What is the Clinical Hero Validation Network™?
The Clinical Hero Validation Network™ helps healthcare companies, wellness brands, digital health startups, and other organizations test and validate products, services, websites, applications, and messaging with real users.
What types of validation activities may be available?
Examples include:
- Mobile app testing
- Website testing
- Product evaluations
- User experience feedback
- Concept testing
- Messaging reviews
- Pilot programs
Clinical Research Questions and Answers
Are clinical trials safe?
Every clinical trial must be reviewed and approved by an appropriate Institutional Review Board (IRB) or Ethics Committee before participants can be enrolled. You should always review the informed consent document carefully before deciding whether to participate.
What is informed consent?
Informed consent is the process of learning about a study before deciding whether to participate. It explains the purpose of the study, procedures, risks, benefits, privacy protections, and participant rights.
Can I leave a study after joining?
Yes. Participation in research studies is voluntary, and participants generally have the right to withdraw at any time.
Will I be compensated for participating in a study?
Compensation varies by study and sponsor. Any available compensation will be explained before you decide whether to participate.
How is my information protected?
Clinical Hero is committed to protecting personal information and only shares information as described in our Privacy Policy and applicable consent agreements. If you join a clinical research study or take part in a third-party program, then you would have to review the terms of their privacy policy as well.